BigBasket.com's delivery systems are uniquely designed to provide you the abiliy to select
a convenient time to receive your purchases either during the day or night. You can pre-book
your delivery slot during check-out and be assured that the goods will be delivered
as per your booked slot. To maintain the freshness and quality of frozen,
chilled & fresh food we have equipped our delivery van's with multi
temperature reefer units and cold storage devices which maintains
frozen and chilled range temperatures.

Delivery slot:

BigBasket.com provides a unique service and promise of
delivering the goods in 2-3 hour window based on the
delivery slot selected by you. This ensures certainty and
aids in planned purchase of your household needs and eliminates long
waits staying at home without knowing the exact time of delivery or even missing your delivery. You can choose to receive your order the same day in the 4:30 pm to 7 pm or 7:30 pm to 10 pm slot or on any day upto 6 days from the date of placing the order. Currently we offer 4 delivery slots in a day; 7 am to 9:30 am, 10 am to 12:30 am, 4:30 pm to 7 pm & 7:30 pm to 10 pm.

You can check the availability and book your delivery slot at the time of checking out. For your convenience we make deliveries on all 7 days in a week and 365 days a year with no holidays!

Order Cutoff time:

In order to facilitate timely picking and delivery of all orders we follow a cutoff time for each delivery slot.

To be able to pick a delivery slot the order needs to be placed before the cut-off time for that particular delivery slot.  The cut-off times for delivery slots are given below:

For e.g. Customers placing orders after the cut-off time of 6 am on any day would not be able to book for delivery the same day in the 7-9:30 pm slot.

Delivery Charges:

We levy very nominal charges for the delivery of the orders and the delivery charge is based on the order value as per the table below: