• Stainless Steel Body - It increases the overall strength of the product. All the leakage tests Mentioned Under ISI Standards are followed to ensure Premium Quality. Completely Rust Free.Ideal for Coastal areas.
• Low Gas Consumption - Brass Burner provides Superior Heat Retention and they can Distribute Heat more evenly.Ignition Type: Manual Ignition.
• A quality product from Suryaflame, One of India's oldest manufacturers of gas stoves. 100% stainless steel stove with a modern design. Suryaflame Gas Stove is ISI CERTIFIED, which assures quality and authenticity.
• Safety features - Guaranteed lowest %age of carbon Monoxide & carbon dioxide less than 0.02%.2 years warranty on a full product. Pan India doorstep service within 72hrs. Suryaflame toll-free 18001022141 or email Support@suryaflame.in
Warranty & Service Information • Warranty • Warranty Summary: As per the product mentioned in the box / warranty card
• Service Type: Home service = Suryaflame service 1800-102-2141
• Covered in Warranty: Manufacturing defects
• Not Covered in Warranty: Misuse and alterations
• Process • End Customers can call the national helpline number and explain the product-related issue or general queries to the Customer care helpline number 1800-102-2141.
• After understanding the query, the executive will either assist to telephonically resolve the complaint or register a complaint about product related issue by generating a Work order ID for “Home Service” eligible complaints subject to calling customer pin code is serviceable as per Stufa Manufacturing Enterprise records. Complaints will be resolved within 72 hrs.
• There are two types of service: “Home Service” and “Carry-in Service”.
• Products eligible for “Home Service”: LPG Gas stove, Mixer Grinder, Juicer Mixer Grinder, Kitchen Hood.
• Select Products eligible for Only “Carry in Service”: Pressure Cooker, Cookware, Lighter, Electric Chopper, Electric Grill, Hand Blender, Hand Mixer, Steam & Dry Irons, Kettle, Juicer, SS Utensils, Copper Bottle.
• For “Carry in” service, end customer is advised to carry the product to the nearest authorized Suryaflame Service Center, the address of which will be sent as a SMS to the calling customer’s valid mobile no. For availing the warranty service, carry the purchase invoice and warranty card copies. The warranty period and terms & conditions are as defined in the warranty card of your product.
• For “Home Service” End Customers can call the national helpline number and explain the product-related issue to the Customer care helpline number. Complaint will be registered about product related issue by generating a Work order ID for “Home Service” After understanding the query a representative from the nearest Suryaflame Authorised center will visit you to check your product and advise you accordingly.
• In case repairs are required, the representative will give you an estimate of time and price (if not covered by warranty). For availing the warranty service, provide the original Purchase invoice and Warranty card to the visiting representative. The warranty period and terms & conditions are as per defined in the warranty card of your product.
• After resolving your issue, the representative will close your complaint on our central service system. For Service Escalations, please contact the below with your customer complaint number: National Service Manager: support@suryaflame.in
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