{FIRSTNAME}, roughly one in every three vehicles in our delivery fleet is now electric. That’s 7431 EVs delivering your groceries, up by 12% from last year.

This shift has helped us prevent nearly 15,000 tonnes of carbon emissions in 2024—the equivalent of planting and raising 2.4 lakh trees for ten years!

We’ve installed solar panels in 25 warehouses all over India. Together, they generate 466 MWh of power every month, which is used towards meeting the warehouses’ energy requirements.

This has helped us avoid 3289 tonnes of carbon emissions last year—the equivalent of planting and raising 54,384 trees for ten years. This impact remains roughly the same as last year.

{FIRSTNAME}, we continue to work closely with organic farmers, not just as suppliers, but as partners in a longer journey. Today, 7000+ organic farmers are part of our network, with 2200+ actively supplying fresh, chemical-free produce last year.

Starting June 2025, we’re piloting a new circular process for the paper bags and cardboard boxes that carry your orders. You will now be gently prompted to return delivery bags during handover—bags that are then inspected and either reused at the store or sent for recycling. Behind the scenes, each step will be tracked, right down to city-wise dashboards and local recycling partnerships.

{FIRSTNAME}, we’ve always believed that our workplace should reflect the world around us—diverse, inclusive, and full of potential. Under the aegis of Aarambh, our diversity and inclusion program, we’re working on two impact areas: gender diversity and supporting persons with disabilities.

Gender: We actively hire more women across warehousing, managerial, and delivery roles, and have protocols to eliminate bias in the hiring process. Women across teams and career stages are offered programs based on their needs.

Persons with disabilities: This year, our workforce grew stronger with 850+ people with disabilities across roles and locations. Sign language training is now available to all employees, and especially for those who have colleagues with speech/hearing disabilities. We’re currently scaling up support for colleagues with visual impairments.

{FIRSTNAME}, there are hundreds of non-profits in India doing stellar work in mitigating hunger and poverty, and educating youngsters with challenges. The problem is, most of us have never heard of them.

Our goal through the bb foundation is to identify and vet NGOs doing amazing work and give them support and visibility. Last year, 277 bigbasket employees volunteered 2600+ hours of time/effort to support causes they were passionate about.

To help these NGOs with fundraising, we’ve enabled a Donations tab within the bigbasket mobile app, through which you can donate in cash or as materials (food, groceries, personal care, etc.) We received 1850+ donations last year, thanks to generous souls like you.

{FIRSTNAME}, every year as we put together these updates, we realise how far we’ve come and how much farther there is to go. But every effort matters when done and followed through with the best intentions.

What do you think?

Once again, thank you for supporting us by choosing bigbasket.

¹ Emission equivalencies calculated using USEPA calculators